PRIVACY POLICY

The Mountain Connections Company – Privacy Policy

Effective Date: October 15, 2025

The Mountain Connections Company (“Mountain Connections,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data when you visit our website or participate in our trips and services.

1. Information We Collect

We collect information in the following ways:

Information you provide directly:

  • When you inquire about or book a trip

  • When you sign up for our newsletter or fill out a contact form

  • When you communicate with us by email, phone, or other means

This may include your:

  • Name, email address, phone number, and mailing address

  • Passport or travel information (if required for trip arrangements)

  • Payment or billing details (processed securely by third-party providers)

  • Emergency contact information

  • Health or dietary information relevant to trip participation

Information collected automatically:
When you use our website, we may collect non-personal information such as:

  • Browser type, operating system, and referring URLs

  • Pages visited and time spent on the site

  • IP address and general geographic location (city, state, country)

We use cookies and similar technologies to improve site functionality and analytics. You can adjust your browser settings to refuse cookies if you prefer.

2. How We Use Your Information

We use your information to:

  • Process trip inquiries, registrations, and payments

  • Communicate with you about your trip, updates, or policy changes

  • Personalize your travel experience and provide support

  • Send occasional newsletters or promotional offers (you may unsubscribe anytime)

  • Improve our website, services, and customer experience

  • Comply with legal and regulatory requirements

3. Information Sharing

We share personal information only as needed to operate our trips and services, such as with:

  • Hotels, transportation companies, and local guides involved in your itinerary

  • Payment processors and booking platforms

  • Travel insurance providers (if you request assistance)

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Data Security

We take reasonable administrative, technical, and physical safeguards to protect your personal information from loss, misuse, or unauthorized access.
However, please note that no method of internet transmission or electronic storage is completely secure.

5. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill the purposes outlined above

  • Comply with legal obligations

  • Resolve disputes and enforce agreements

You may request that we delete your data at any time (see below).

6. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information

  • Withdraw consent for certain uses

  • Request a copy of the data we hold about you

To make such a request, please contact us at [insert email address, e.g., info@mountainconnections.com].

You can also opt out of marketing emails by clicking the “unsubscribe” link at the bottom of any message.

7. Links to Other Websites

Our website may include links to third-party sites (such as travel insurance providers or partners).
We are not responsible for the privacy practices or content of those websites.

8. Updates to This Policy

We may update this Privacy Policy from time to time. The most recent version will always be posted on our website, with the “Effective Date” listed at the top.

9. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

The Mountain Connections Company
hello@mountainconnections.co