PRIVACY POLICY
The Mountain Connections Company – Privacy Policy
Effective Date: October 15, 2025
The Mountain Connections Company (“Mountain Connections,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data when you visit our website or participate in our trips and services.
1. Information We Collect
We collect information in the following ways:
Information you provide directly:
When you inquire about or book a trip
When you sign up for our newsletter or fill out a contact form
When you communicate with us by email, phone, or other means
This may include your:
Name, email address, phone number, and mailing address
Passport or travel information (if required for trip arrangements)
Payment or billing details (processed securely by third-party providers)
Emergency contact information
Health or dietary information relevant to trip participation
Information collected automatically:
When you use our website, we may collect non-personal information such as:
Browser type, operating system, and referring URLs
Pages visited and time spent on the site
IP address and general geographic location (city, state, country)
We use cookies and similar technologies to improve site functionality and analytics. You can adjust your browser settings to refuse cookies if you prefer.
2. How We Use Your Information
We use your information to:
Process trip inquiries, registrations, and payments
Communicate with you about your trip, updates, or policy changes
Personalize your travel experience and provide support
Send occasional newsletters or promotional offers (you may unsubscribe anytime)
Improve our website, services, and customer experience
Comply with legal and regulatory requirements
3. Information Sharing
We share personal information only as needed to operate our trips and services, such as with:
Hotels, transportation companies, and local guides involved in your itinerary
Payment processors and booking platforms
Travel insurance providers (if you request assistance)
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. Data Security
We take reasonable administrative, technical, and physical safeguards to protect your personal information from loss, misuse, or unauthorized access.
However, please note that no method of internet transmission or electronic storage is completely secure.
5. Data Retention
We retain your personal information only as long as necessary to:
Fulfill the purposes outlined above
Comply with legal obligations
Resolve disputes and enforce agreements
You may request that we delete your data at any time (see below).
6. Your Rights and Choices
Depending on your location, you may have the right to:
Access, correct, or delete your personal information
Withdraw consent for certain uses
Request a copy of the data we hold about you
To make such a request, please contact us at [insert email address, e.g., info@mountainconnections.com].
You can also opt out of marketing emails by clicking the “unsubscribe” link at the bottom of any message.
7. Links to Other Websites
Our website may include links to third-party sites (such as travel insurance providers or partners).
We are not responsible for the privacy practices or content of those websites.
8. Updates to This Policy
We may update this Privacy Policy from time to time. The most recent version will always be posted on our website, with the “Effective Date” listed at the top.
9. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
The Mountain Connections Company
hello@mountainconnections.co